April 21,1993 Mr. James M. Sysko Office of Attorney General Bureau of Consumer Protection Commonwealth of Pennsylvania Scranton RegionaL Office 214 Samter8 Building 101 Penn Aveizue Scranton PA 15503-2025 Re: Frank Cedrone C.B.G. Limited File No. E93-0652 Dear Mr. Sysko: In response to Mr. Cedrone's letter dated April 6, 1993, it is apparent to him most everything I've stated is false. I will go into further detail as to my position and the events that led up to my current situation in the Valley of Lakes. I had been looking for at least a year to purchase a summer home in Pennsylvania. I had been to numerous real estates, and developments from the Delaware Water Gap to Hazleton. John LaForte a real estate agent from Cambas Realty had shown me properties and developments in and around the area. I didn't see anything I liked, and as we were leaving each other for the day, John had mentioned the Valley of Lakes in Hazleton. He suggested we go look, and see if we liked the place. We liked what we saw, and was taken on a tour by C.B.G. sales personnel. When we went back to C.B.G.'s offices and talked prices, we thought the prices were too high. We were asked how we found out about the place and explained that John LaForte refered us. We were told by the sales personnel that if we purchased land from someone other than the developer, we would not be entitled to a 50% discount on the skiing in the Valley of Lakes. We contacted John and told him to look for some properties, for sale by private owners. He found a few listings, and we purchased the property we are living on now. We held the property for about a year, coming up on the weekends to use the lake and the pool. After that year we decided to build. We spoke to a few builders, Harris Homes, McCarthy Builders, and Maso Bldrs. We explained where we wanted to build, in the Valley of Lakes. We picked out a few models, and the builders would get back to us with a price after they had contacted C.B.G. and find out what the procedure for building homes in the Valley were. We recieved the same response from all the builders. They did not want to get involved in home construction in the Valley of Lakes, because they would have to raise the price of their homes an additional 8%. An 8% commision paid to C.B.G. Limited. It wasn't that they couldn't meet C.B.G. so called strict compliances with building and safety codes as Mr. Cedrone would have you believe (2) In Mr. Cedrones he makes reference to the B.O.C.A. code, up to a few months ago, Mr. Cedrone didn't know what the letters stood for, and neither does the builder who built my house. I have an electric wall heater on the inside wall of my master bedroom, and when I questioned why was it there, wasn't it supposed to be on an outside wall, I was told it was there according to B.O.C.A. code. The term B.O.C.A. was used when it was convenient for C.B.G. or the builder. John LaForte did not reccomend my builder. I had a certain budget I had to work with, and I was told that the builder I used could do it for the price I had in mind. I was considering another "Preffered Builder" in mind also, but I was told by C.B.G. sales personnel that this builder was much more expensive. I later met this builder socially and he asked why I didn't let him build my house. I told him what the C.B.G. sales personnel had told me, that he was much more expensive. This builder stated to me that he was never asked to price out the house. He further stated he could have met the price I paid and I would have received better quality materials. Why wasn't he given the opportunity to price out my house? The first use of preffered builders case Mr. Cedrone refers to is proof positive of my statement..The property owner mentioned refused to pay the 8% commision to build his home. The builder did not promptly go bankrupt, but was held up on the construction due to being held up on approval of permits, architectural design, and B.O.C.A. code descrepencies. During the construction there was vandalism, and it wasn't until the property owner retained a lawyer that his house was completed. The other two cases I have no knowledge of. C.B.G. does add an additional 8% to every home in here, and I have it in writing as commision on the builders stationery. The builders have an option, add the 8% commision or you don't build. Only one sales person helped me when I needed it. I have been having water problems in my basement, and I couldn't get the builder to do anything about it. This sales person made sure the builder showed up at the house made sure he dug up the side of my house where they found water in the cement block. They added more stone to that side of the house, which did not solve the problem. Sometime later the Builder installed a sump pump, and to this day, I still get water in the basement when it rains. This is a "Preffered Builder", and the extent of the sales management teams help. I would gladly have made selections from the availible catalogues, if there were any. Every aspect of the building of my home, from doors to appliances to brick colors, tile, wood stoves had to be picked ouy at the suppliers. It usually is the sale personnel together with the builder who assists the homeowner in this procedure. If thats the way it is tell me, but don't charge me for it and then tell me what am I complaining about. Mr. Cedrone seems to have overlooked the complaint I had about the $1,000 dollar dumpster fee. Again I was charged for something I didn't receive. This was mandatory according to C.B.G. covenants and restrictions, no home shall be constructed unless there is an on site dumpster during all phases of construction. There was never a dumpster at any time during construction of my home at my home. As I've stated before if you check wtth the D.E.R., they will confirm they found dumpsites with building materials in them. (3) Property values are down cosiderably, not up, people can't sell them for what they paid for them. Property taxes are up and there's no relief in sight. As I write, I remember more details, like the the computer we had to purchase (mandatory) because it was going to be hooked up to a central computer, to make reservations, banking, etc: This cost me and every homeowner in here $1400.00. When Mr. Cedrone reads this, his statement will be "that was a proposal not a promise." Mr. Cedrone sold this place with these incentives, and when they didn't work out for whatever reason i.e.: The economy, Desert Storm, Mr. Cedrons falls back on "it was a proposal not a promise." At this time I want to make it perfectly clear, that I don't have any personal dislikes for Mr. Cedrcne, just for his business practices. Although I have been branded as a "troublemaker" by Mr. Cedrone writing letters is not my idea of a good time. I just can't believe what's been going on. To answer Mr. Cedrone's question why wait three years to complain. I bad always hoped to see the light at the end of the tunnel, maybe Mr. Cedrone would do what he said he would, and make this Pennsylvania's Premier Community. Now that the chapter eleven bankruptcy is upon the Valley,it really appears to be over. I believe that Mr. Cedrone should be held accountable to every property owner and homeowner. Mr. Sysko I also have a complaint into the P.U.C. and the consumer advocates offices because of no water service and constant low water pressure. A total of sixteen persons signed the complaint. To date no decisions have been made, except that if there is any funding found that a complete evaluation of the water system will be done. What happened to the monies collected from the sewer and water fees? Why wasn't the money used to correct problems, and do preventive maintenance? In closing, I have a couple of questions! How can a bank loan so much money to a corporation or individual; without knowing if this person or corporation is remaining current outstanding bills? How can a bank give a mortgage to homeowners when their property has no road and in some cases are not hooked up to a sewer system but a make shift holding tank, that overflows on occasion? How could C.B.G. incur so much debt? There are 50 Fifty pages of unsecured creditors. There is an unsecured creditors committee, the people on the committee are the people who are owed the most. Why hasn't this committee met to decide anything? How come the third lake didn't go in? This would have made my property worth more, and given the people who pay taxes for lakefront property a lakefront. (4) Finally; Why wasn't the maintenance money we paid for last year used to open the swimming pool (the only amenity) we have? It was open during the last bankruptcy the Valley of Lakes went through. And I don't believe it was because a handful of individuals did not pay their maintenance fees! I hope this letter allows you to further understand my concerns. Why has no legal action been taken? Doesn't this warrant some sort of investigation? Thank you; George Morris
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